Tag: Customer service
The Place Program Quality Training for Customer Service
Customer service training has many uses. It assists people who already work in the customer service field as well as trains those who are thinking about getting involved in a career dealing with customers. Jobs include retail positions in department stores, grocery stores and smaller stores that you might see in the middle of town. […]
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5 Creative Ideas for Giving Your Customers the Best Possible Service and Experience
When many managers and owners are running a business, they often will focus on their products and services more than their actual customers. While great products are essential for success, customers want to have a great experience when they come in your store, which is something that only you can provide. Only you, the business […]
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What’s It Like to be a Mystery Shopper?
Have you ever considered becoming a mystery shopper? There are many benefits to doing so – you get to visit businesses and produce reports on them, and can have your expenses covered alongside one off payments. While there are downsides to being a mystery shopper, which can include having to work unsociable hours if you […]
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What You Should Expect from Your Bank
You don’t need to go to a local bank to get great service and benefits, although a credit union is a great fit for many people. Sometime in the past few years, people began to work for banks instead of the other way around. I was reminded of this recently when a company mistakenly deposited […]
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5 Key Components of Successful Retail Customer Service
Being the owner of a retail business can be both rewarding and very demanding. At the center of your success is the customer. They must want to come into your store and know they can trust you to take care of their needs and have great customer service. If your employees do not know how […]
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Getting The Most Out Of Your Call Center Experience
Customer Service Representatives in a call center environment are faced with the daily challenges of dealing with various personalities. These personalities range from cheerful to irritation to down-right hostile. It’s a daily challenge, but you can make your own personal encounter with a call center representative a very pleasing experience. First, take stock of your […]
